Clear policies for a smooth visit.

Our policies are designed for comfort and convenience. If you have any questions about them, please call our staff at 281-812-3736.

Appointment scheduling

Schedule by calling our office during business hours or by booking online through healow.

Cancellation policy

Please give at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations may result in a missed-appointment fee.

Insurance and payment

We accept various insurance plans. Payment is expected at the time of service for copays, deductibles, or services not covered by insurance.

Prescription refills

Request refills through the patient portal or by calling our office during business hours. Please allow up to 48 hours for processing.

Medical records

Request copies of your records by completing a release form at our office. A fee may apply.

Privacy

We protect patient privacy and comply with HIPAA. See our privacy policy.

Feedback and concerns

We welcome your feedback. Please contact our office manager with any concerns or suggestions.

After-hours care

For a medical emergency outside business hours, call 911 or go to the nearest emergency room.